Politique de remboursement

Return window

You can request a return or exchange within 30 days of delivery. For a standard return, items must be unworn and unwashed, with their original tags and packaging.

How to request a return

Use our Contact Us form and include your order number, the item you want to return, and the reason for the request. If your item arrived damaged, defective, or incorrect, describe the issue so we can help.

Please wait for approval before sending your parcel. We’ll send you the return address and instructions once your request is approved. We recommend using tracked shipping.

Return shipping costs

You pay for return shipping if the item doesn’t fit or you change your mind. Hollis Style covers return shipping if the item is damaged, defective, incorrect, or if the return is due to our error. We don’t charge a restocking fee.

Refunds and exchanges

After we receive and inspect your return, we’ll let you know the outcome. Approved refunds are issued to your original payment method within 7 business days after inspection. Your payment provider may take additional time to post the refund. Exchanges are subject to availability.