Contact

Customer support: info@hollis-style.com

Business Information

FAYELZA LLC
30 N Gould St
Sheridan, WY 82801
United States

Customer support: +1 (551) 350-2452

Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM Eastern Time (ET). Typical response time: 1–2 hours during business hours.

Returns & Refunds

Request a return or exchange within 30 days of delivery. For a standard return, items must be unworn and unwashed, with their original tags and packaging.

Use the contact form on this page to send your order number, the items you want to return, and the reason. If your item arrived damaged, defective, or incorrect, please include photos where possible.

Wait for our approval before shipping your parcel. We’ll send the return address and instructions once your request is approved. We recommend using tracked shipping.

You pay return shipping for a change of mind or a fit issue. Hollis Style covers return shipping when an item arrives damaged, defective, or incorrect, or when the return is due to our error. There is no restocking fee.

Once we receive and inspect your return, we’ll notify you of the outcome. Approved refunds are issued to your original payment method within 7 business days after inspection. Your bank or payment provider may need additional time to post the refund. Exchanges depend on availability.